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How do I schedule an appointment?Click "Request an Appointment" to submit your request online, or download and send a completed form via fax or email. You can also call or text (917) 859-4704 to book directly.
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What is the fee for services?Our service fee for a Home Visit begins at $65. Prices vary per service and location.
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Do you accept insurance?Please Note: R&B Labs is a concierge service and does not accept insurance at this time. Payment is required at the time of service.
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How do I pay for services?We accept all major credit/debit cards, cash or zelle. If a service needs to be canceled, we will provide a full refund.
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How soon will a patient be scheduled once your company receives a request?If your order is received by 2:00pm during normal business hours, you will be scheduled for the next business day (if requested). Any order received after 2:00pm will be scheduled within 48 hours. If a Home Draw Request is received without a lab order, delays in scheduling may occur.
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Does your company perform the testing on specimens?No, we only collect and process the specimens for testing. All specimens are tested by a licensed and accredited laboratory, which sends results directly to the ordering physician. However, if you choose our partnered laboratory, we have access to your results for faster tracking.
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Do you do pediatric blood draws?Patients must be 12 years or older to utilize our services.
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What is the cancellation policy?If an appointment needs to be canceled please due so within 24 hours of the scheduled appointment. A $25 cancellation fee may apply for same day cancellations.
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